CROCKETT LAW · HOUSTON, TEXAS
Houston Rideshare Accident Lawyer
Injured in an Uber or Lyft crash? A rideshare collision can leave passengers, drivers, and other people on the road facing medical bills and questions about whose insurance applies. Crockett Law examines the crash, the driver’s activity in the app, and the available coverage so you can understand your options.
How Crockett Law Investigates a Rideshare Crash
We start with what happened on the road: the vehicles involved, traffic conditions, witness accounts, and the conduct that may have caused the collision. We then connect that evidence to the trip timeline. Was the driver offline, waiting for a request, headed to a pickup, or transporting a passenger?
When retained, we evaluate preservation requests for trip records, location data, app communications, dash-camera footage, and other relevant records. We also review the police report, vehicle damage, medical treatment, and the effect of the injury on your work and everyday life.
Evidence to Preserve After an Uber or Lyft Accident
- Your trip receipt, ride history, booking confirmation, and screenshots showing the driver, vehicle, and trip times.
- The driver’s name, license plate, insurance information, and the rideshare platform involved.
- Police reports, photographs of the vehicles and scene, and witness contact information.
- Dash-camera footage, nearby surveillance recordings, and messages sent through the app.
- Claim numbers, adjuster correspondence, and any proposed settlement or release.
- Medical records, treatment expenses, and documentation of missed work.
Keep the original files and app records. Get medical care first, and gather information only when it is safe. You can contact us while an official report or insurance investigation is still pending.
Why App Status and Insurance Coverage Matter
Texas insurance requirements differ when a rideshare driver is logged in and waiting for a request and when the driver is engaged in a prearranged ride. Personal auto coverage may also contain rideshare exclusions. We review the actual policies and trip records rather than assuming one insurance company must handle everything.
Insurance coverage and legal responsibility are separate questions. A claim may involve the rideshare driver, another motorist, or other parties supported by the evidence. Texas law also places specific limits on some claims against transportation network companies; the presence of an Uber or Lyft trip does not automatically establish the platform’s liability.
What You Can Expect From Crockett Law
Tell us whether you were a passenger, a rideshare driver, an occupant of another vehicle, a cyclist, or a pedestrian. Bring the records you have and explain your treatment and concerns. We discuss the investigation needed, the insurance questions, and any deadlines that require attention.
If we represent you, we develop the evidence concerning fault and your losses, explain the claim process, and review settlement and litigation options with you. The value of a claim depends on the injuries, proof, coverage, and applicable law.
Rideshare Accident FAQs
A passenger may have a claim against a responsible driver or another party when the facts and law support it. We examine both how the crash happened and the coverage available for the particular trip.
You do not have to be a rideshare passenger to ask us to review the crash. The driver’s app status and trip activity may help identify the relevant insurance, alongside the evidence of fault.
Coverage depends on the driver’s activity, the policy terms, and the circumstances. We review whether the driver was waiting for a request or engaged in a prearranged ride and identify any other potentially applicable policies.
We can review injuries suffered by rideshare drivers as well. Another driver’s responsibility, your app status, and applicable policy terms all need review; being logged in does not settle every coverage question.
Bring the offer and proposed release to your consultation. We can review them alongside your treatment, losses, and the available evidence before you decide how to respond.
Rideshare Crash: Save the Trip Data
Insurance questions can turn on whether the driver was offline, waiting for a request, en route, or carrying a passenger.
What to do and preserve
- Seek care and report the crash to police. Photograph the scene and all vehicles, collect witnesses, and keep the incident number.
- Screenshot the app screen, driver profile, vehicle and plate, route, trip times, fare, messages, support communications, and any cancellation or ride status.
- Save receipts, emails, device screenshots, and medical and wage records. Note whether you were a passenger, another driver, a pedestrian, or a cyclist.
Records you can find yourself
- Texas crash report (CRIS) ↗
Order the report when available and eligible. - Uber trip receipts ↗
Retrieve your ride history or receipt if you used Uber. - Lyft ride history ↗
Retrieve trip details and receipts if you used Lyft.
Ask promptly for preservation of platform trip and location data, driver account records, and nearby video. Coverage depends on the facts and applicable policy; do not assume the app screenshot tells the whole story.
When should I contact a lawyer? As soon as possible after the injury, so you understand your rights and can protect time-sensitive evidence—and before giving a recorded statement to any insurance representative.
Talk With Crockett Law About Your Situation
You do not need to have every document or answer before contacting us. Call (281) 953-1180 or request a free consultation. We can review what happened and discuss the next step.
Related practice areas: Car Accidents · Pedestrian Accidents · Traumatic Brain Injury